Frequently Asked Questions

Everything you need to know about your Haspel experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that final sale items are not eligible for return.

How do I determine my correct size?

Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How should I care for my Haspel garments?

Care instructions vary by fabric. Most of our tailored seersucker suits require professional dry cleaning, while our casual shirts can be machine washed on a cold, gentle cycle.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.